Read reports that outline the pros and cons of business communication

Examine the fine line between helpful and harmful technology to keep stress at bay. Research ways to prevent cell phones and other modern communication tools from keeping staff connected to work.

I recommend: BNET Business Network suggests reviewing ways communicating through technology could increase workplace stress. In other words, size up your workplace communication to determine if modern technology enhances or hinders employee communication. InformationWeek.com shows study results about the benefits and challenges of business communication through technology. Learn how your laptop, mobile phone, and PDA serve as mixed blessings for workplace communication.

Access the latest business communication updates in innovate articles and newsletters

Internal communication at the workplace includes verbal and non-verbal employee communication through email, effective listening, speaking, presenting and a host of other areas. Subscribe to newsletters or tune-in to online media sources to stay abreast of industry changes.

I recommend: Tap Business Communication Headline News to access up-to-date trends affecting communication in the workplace. Published by authors of top textbooks on communication, this resource offers reports on listening, presentation, telephone skills and dozens of other topics on workplace communication training. Forbes.com features advice on dealing with email inundation such as archiving company emails as one way to handle the overload.

Build bridges between employees through effective business communication training

Empower your employee communication program with useful skills such as best practices for leaving voice messages. Additionally, show your staff how to read body language to help break down communication barriers, a progressive step toward improving communication.

I recommend: Contact Allbusiness.com to gain a fresh perspective to improve voice mail messages. This company outlines six basic steps to help your employees leave better voice messages. Learn how to check body language for communication cues at The Brampton News. Read this newsletter regularly to gain useful news for communication in the workplace.