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Daniel Kehrer

Guide to Wireless Email Service

How “email anywhere” can help build your business


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The ability to communicate by email no matter where your day takes you is one thing that can set a small business above the competition. If you have to be on the road, out of the office - or just away from your desk - you need a way to access your email in order to be responsive to customers, suppliers and employees. These days, people expect fast answers, and if you can't supply them you could be hurting your business.

Wireless email and "smart phone" services geared to professionals and small business owners cost about $30 to $40 per month. In many cases, the cost will depend on the volume of emails you send and receive. In addition to voice calls, a smart phone offers:

  1. Email, Internet and instant messaging.
  2. Organizer applications such as calendars, contacts and task lists.
  3. Business applications such as mileage managers, time and billing, contact management, inventory control and others.

And don't worry about losing information or having it on your mobile device when you really need it on your desktop. Choose a handheld that can exchange information wirelessly with your PC. Here are the best solutions for small business.



Action Steps
The best contacts and resources to help you get it done

Stick with simple solutions from a wireless leader


BlackBerry's small business solutions keep it about as simple as possible. If you choose their Internet service, for example, you get wireless access to communications and information with nothing required on your end - no server software or solution outsourcing.

I recommend: Blackberry offers a range of wireless solutions specifically designed for small business, including email, phone, Internet, organizer and others.

Get an entrepreneur-tested smart phone


Treo, a "smart phone" produced by Palm Inc., is a popular device among entrepreneurs. It can help simplify your life by combining a cell phone with email, an organizer, messaging and Web access (not to mention the MP3 player and digital camera).

I recommend: See the full line of Palm solutions for small business owners and professionals. While you're at the Web site, register for one of their helpful Webinars.

Choose a power-packed expandable Intellisync solution


Intellisync's Wireless Email Express is great for individuals and small to medium sized businesses – easy to install, secure, and integrates with almost any email platform. Works with Microsoft Exchange and IBM Lotus Notes, as well as with most Internet email accounts such as Comcast, Earthlink and others.

I recommend: Details and ordering information at the Intellisync site.

Select from multiple products, plans and services


Major wireless companies such as Cingular offer solutions from a range of providers, including Blackberry, Palm, Pocket PC, Good Technology, Microsoft and others.

I recommend: Small business wireless productivity solutions at Cingular.

Tips & Tactics
Helpful advice for making the most of this Guide

  • Microsoft ActiveSync automatically synchronizes e-mail, contacts, appointments, tasks and more between your device and PC or Exchange Server.
  • Dell has a popular line of pocket PCs called the Axim, created and priced with small business owners and mobile professionals in mind.
  • A great place to find independent reviews of handhelds is PDAstreet.
  • Bone up on wireless industry lingo.

The official source of Wireless Email Service is the Wireless Email page at Business.com


Featured Vendors

IBM LotusLive iNotes
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Email on Apple® iPhone 3GS
iPhone supports Microsoft Exchange ActiveSync, push email, and more.
www.apple.com/iphone/business

Motient eLink Wireless Email Service Resources
Find Motient eLink Wireless Email Service. Search listings and reviews of retailers, specialists and services in your local area now.
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Symantec is Security
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 Related Resources from Business.com Back to top 
 Recommended Solution Providers Back to top 

Handheld devices for small/medium businesses.

Handheld devices and other business solutions.

Options include on-site server, hosting, Blackberry and web-based applications.

Turnkey wireless server for small/medium businesses.

Wireless communications options for small businesses.

Range of solutions working with IBM, Blackberry, Oracle and Intellisync.

Subscriptions-based service for small/medium business, provided by Nokia.

Software, devices and server-based applications.

Service packages including the TotalAccess plan for Treo.

Voice and data telecommunications services for small businesses.

Online retailer of wireless products and service plans.


 Best Sites to Learn MoreBack to top 

Strategies, solutions and case studies with sections on small businesses.

White papers, product literature and webcasts (Register for free membership.)

Handheld devices with internet access and articles on benefits and management.

Advice for companies on selecting wireless email devices.

Articles on wireless issues such as service, management, security and small businesses.

Numerous articles on a wide variety of topics submitted by users.

Mobile computing advice, resources, articles and webcasts.

Technology tips, news and reviews on mobile telecommunications.


  Best Blogs and Forums Back to top 

Forums on smartphones, wireless, handheld pcs and support.

Forums on devices, software and service.

Discussions on smartphones, software and wireless carriers.

Entries by SmartPhone and PocketPC magazine experts.

Commentary and insights from the expert answer center blog.

Owner and user discussing the "Treo lifestyle."

Get the latest thoughts on new gadgets that are capable of email functionality.

Focuses on handheld devices.


  CommentsBack to top 

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