Few consumers will admit to watching infomercials—those 30-minute TV commercials peddling everything from kitchen appliances to beauty creams—let alone to buying from them. What consumers say and what they do are, however, are two different things. The fact is, infomercials give entrepreneurs the chance to tell their product’s story, to not only say what it does, but also to show how it works. And while few people confess to it, the reality is that one in four Americans has purchased a product sold in an infomercial.
Infomercials are big business for anyone who’s willing to look beyond their reputation at the facts. After all, infomercials enjoy $91 billion per year in sales and one successful spot alone can generate more than $40 million in sales within only three months. Given the right product and the right value proposition, infomercials can work wonders. And lucky for you, the winning formula is simple. Successful infomercials require:
1. Entertainment
2. Demonstrated solutions to everyday problems
3. A visible spokesperson
4. Honest endorsements
5. A compelling sales pitch
Evaluate your product
Because infomercials are product-driven, their success hinges upon the existence of buzz-worthy merchandise. To decide if your product is infomercial-worthy, ask yourself these five questions: Is it unique? Does it have broad appeal? Does it have benefits and features that can be visually demonstrated? Does it offer a convenient solution to a common problem? Can you reasonably sell the product for three to five times what it costs to make?
I recommend: The easiest way to find out if your product is TV-ready is to ask the experts; with years of experience in direct response television, they've seen enough winners and losers to know what will fly and what will flop. Network with infomercial veterans via the Direct Marketing Association's
Broadcast Council, or become an expert yourself by subscribing to industry trades such as the
Direct Response Television Monitoring Report and
Response Magazine.
Build a strong sales proposition
Before you move forward with producing an infomercial, or even planning one, you must decide on a compelling value proposition. Structure your offer carefully; consider product features, price point, add-ons and premiums, as well as strategies such as two-for-one deals and free gifts, which are especially effective when selling to television audiences.
I recommend: The key feature of every infomercial is the "Order now!" message, or the call to action. Make sure customers who are receptive to your sales pitch can follow through, and make it easy for them to do so by clearly displaying your phone number and Web site on-screen throughout your infomercial. Get a toll-free phone number from one of the service providers associated with the
800 Service Management System and make sure your Web site is serviced by a shopping cart system, such as
1ShoppingCart.com, so that customers can place orders online, too.
Plan your creative
Save money by developing as much of your infomercial in pre-production as possible. Start by scouting locations in which to film, building sets on which to work, writing your script and casting your actors, as well as getting a head start on any market research and public relations you might need to do.
I recommend: Using software like
Final Draft AV, a scriptwriting program, or
Directors Notebook, designed to help producers organize their production plans, can help you write, plan and perfect your infomercial well before you get the cameras rolling.
Produce your infomercial
Production-actually filming and editing your infomercial-can take several months. Help the process along by hiring professionals-actors, producers, directors, technicians, etc. -who have infomercial experience. They know what strategies, formats and techniques work, and they can minimize both headaches and hiccups.
I recommend: While you can take the do-it-yourself approach, it's advisable to enlist a marketing agency to help you in your infomercial efforts. Look for agencies such as
Producers Direct,
ITV,
Target Market Advertising Group,
Hawthorne Direct and
Infomercial Solutions, which have infomercial experience and can either help you with pieces of production or put your project together from start to finish, depending on your budget.
Buy airtime
When it's time to air your infomercial, be conservative. Test your ad first in smaller markets, running it for two weeks on broadcast and cable television and at various times of day in order to find out what gets the best results. When you're confident in your response, proceed with a more aggressive rollout.
I recommend: Consider hiring a media buying agency with experience in direct response TV to purchase airtime for you. Agencies such as
Koeppel Direct,
Mercury Media and
Crystal Clear Concepts know the markets, prices and people necessary to make your infomercial a hit.
Take and fulfill orders
Advertising a product is useless if customers can't actually buy it. Infomercials aren't only about filming, after all; successful ones also have efficient ordering, fulfillment and customer service systems in place.
I recommend: In addition to a toll-free phone number and Web site, to get started you'll need a call center, such as
CustomerDirect or
Omni Call Center; a credit card merchant account, with
Visa,
MasterCard or
American Express; and a shipping solution, whether
FedEx or
UPS.
Expand into retail
An infomercial should never be your end goal. Make retail rollout part of your plan, too, in order to maximize profits and extend the lifecycle of your product.
I recommend: Many products branded with "As Seen On TV," such as those at
AsSeenOnTV.com, enjoy instant popularity in retail stores. Consult the
National Retail Federation for advice on breaking into retail or browse sites like
RepHunter and
RepLocate for a sales rep that can pursue retail leads for you.