"Dude, you're getting a used Dell computer!" may not have the ring of the tagline from the commercials, but if you can't afford a brand new Dell, used and refurbished Dell computers are a viable option. Used Dell computers carry the Dell name and reputation with a much lower price than new Dells, and Dell inspects, services, tests and repackages to original specifications, thus making for a lower defect rate.
Dell refurbished computers may be so classified for any of the following reasons:
1. A customer returned the computer because of a minor defect, then Dell repaired, tested and repackaged it.
2. Dell repaired the computer casing damaged in shipment, even if it was only a minor blemish.
3. It had damaged packaging during shipment, then returned to Dell.
4. The computer was a demonstration model, though inspected, tested and repackaged.
5. Somebody opened the box.
6. The computer was an overstock.
Action Steps
The best contacts and resources to help you get it done
Buy used and refurbished Dell computers direct from Dell
Not only does Dell test and repackage its refurbished computers, it sells them as well, giving you the chance to buy factory direct and save.
I recommend: The
Dell Outlet Store sells refurbished Dell
laptops and
desktops for both the home and business office and offers a limited 3-year warranty on refurbished Dell computers.
Dell Financial Services is Dell’s online outlet for its previously leased desktops and laptops; purchasers can search for Dell used computers by model name, processor speed, memory, operating system or hard drive capacity.
Bid on a great deal at an online auction
If you like the thrill of competing against others for deals on Dell refurbished computers, online auctions may be for you. Dell even has its own auction site.
I recommend: Dell Auction, founded by Dell in 1997, provides consumers with a safe and secure way to bid on refurbished Dell computers and accessories.
Registration is free.
Deal with third-party suppliers of used and refurbished Dell computers
Although Dell offers its own outlets to sell its used and refurbished computers, some people would rather deal with a third-party provider in hope of getting a better price.
I recommend: BTN Systems offers most systems at 25 to 50% off new retail price, a fully transferable manufacturer’s warranty and same-day shipping on most units.
UsedComputer.com lets buyers search for used and refurbished Dell computers by model and price range;
UsedLaptops.com offers a similar search for used Dell computers, along with a standard 90-day warranty and an experienced in-house technical support staff.
USA Notebooks offers discounts on its used Dell laptops for students, military, senior citizens and corporations.
Tips & Tactics
Helpful advice for making the most of this Guide
- Compare warranties as well as price when buying used and refurbished Dell computers. A refurbished Dell computer, being for all intents equal to a new Dell, usually carries a warranty equivalent to that of a new Dell, while a used Dell computer usually carries a much shorter warranty.
- Be aware that even though a refurbished Dell computer is practically new, it may not meet all your computing needs because it wasn't built to your specifications. You may find one pre-built Dell that meets your needs, but if you need multiple specialized computers, you aren't likely to find them among other users' castoffs.
The official source of Used and Refurbished Dell Computers is
the Used and Refurbished Dell Computers page at Business.com
Featured Vendors
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