Where to find the right broker for your company

Several great online solutions will get you the names you need.

I recommend: YellowPages.com contains extensive listings under “Transportation Broker.” Online broker Freightquote.com gets you carrier quotes in seconds. Designed to help carriers find reputable brokers, the Red Book Transportation Broker Ratings is a good back-door research tool.

Check qualifications and insurance before signing on

The best brokers will carry three types of insurance: “contingent cargo” (a backup policy that pays if the carrier fails to deliver), liability, and “errors and omissions” insurance. Insurance isn't required by law but is a good sign your broker is reputable. Ask your broker how long they have been in business and about their financial solvency.

I recommend: The Federal Motor Carrier Safety Administration Web site contains company safety and security records and fact sheets on various topics related to carriers and brokers. RTS Credit Services specializes in performing credit checks on transportation brokers.

Get your agreement in writing

Make sure to have a clear, written agreement with your broker. This avoids misunderstandings, spells out expectations and delegates roles and responsibilities.

I recommend: FindLaw for Small Business contains links to basic information about contracts and where to find a contracts or transportation attorney in your area.