Home > Internet and Ecommerce > Website Maintenance > The Five Best Resources for Getting Help with Google Analytics


Phil Kemelor

Guide to The Five Best Resources for Getting Help with Google Analytics

How to get help, tips and tricks to drive more value from Google Analytics and fast answers to your questions


Highly
Useful
7.0
out of 10

Add Your Comments
 
 
Email Guide to The Five Best Resources for Getting Help with Google Analytics to a friend
Save the Guide to The Five Best Resources for Getting Help with Google Analytics to My Work.com Favorites
Print the Guide to The Five Best Resources for Getting Help with Google Analytics
link to this page
Save to del.icio.us
digg it!


The introduction of Google Analytics has certainly popularized the use of analytics, but you're pretty much on your own when it comes to figuring out how to use it, much less extend its value. In this article, I'll provide links to excellent sites that can help you along.

Action Steps
The best contacts and resources to help you get it done

Start with Google Analytics Help Center


Basically what passes for the User Manual. While it may be good at explaining how to do things, it doesn't always tell you why you should be doing them. Nevertheless, this is the "mother lode" of official Google Analytics (GA) support.

I recommend: Google Analytics Help Center as your starting point for GA, and as a good reference point if you run into something that you can't figure out, or want to get into more advanced analytics.

Stay current with the Google Analytics Blog


The most significant value of the blog is staying current on outages, delays and new feature announcements. Although it bills itself as "The latest news, tips and resources straight from the Google Analytics team" there are better resources out there.

I recommend: The Official Google Analytics Blog as a source you should read daily in order to stay current with the "official" postings from the GA team.

From Basics to Advanced


Justin Cutroni's blog, Analytics Talk, is simply one of the most authoritative and well written sources on Google Analytics. Justin works for EpikOne, a Google Analytics Partner, and he knows GA inside and out. EpikOne offers a full range of GA training and support if you should want to go that route.

I recommend: Analytics Talk as a daily or weekly read if you really want to learn how to master GA.

Tips, Tricks and Techniques


ROI Revolution produces a monthly email newsletter that mixes good advice with promotions for their training and services. There's usually at least a few nuggets of value that you'll come away with to make it worth your time.

I recommend: ROI Revolution Analytics Newsletter on a monthly basis.

Call in the Reinforcements


Ok, so Google Analytics is free, but you or your team doesn't have the time or experience to figure out how to set up tracking of ad campaigns, e-commerce, visitor segmentation and report access. What do you do? Pay someone to help you. For this you'll go the Support page, where you'll find links to certified Google Analytics Partners, who can help you figure things out, or do all your analytics for you.

I recommend: Google Analytics Support if you need to find a support option.

Tips & Tactics
Helpful advice for making the most of this Guide

  • I did not list the Google Analytics Group. I would avoid this source because you won't be able to quantify the authority of the answer, and you'll have to search through thousands of entries to find a possible answer to your questions.
  • Analyze the data. Although I've focused this guide on technical assistance with GA, remember that all the data in the world is worthless unless you dedicate yourself or someone on your team to analyze it in context with your web site or web marketing goals.
  • Google Analytics is a great tool, but because there is no one you can speak to for technical support, it can get frustrating. When assessing web analytic tools, don't just think of the upfront cost, think of the time you'll need to put in to learn how to use it and maintain the tool. After doing this, you may determine that spending the money on a supported tool is a better business value.

Featured Vendors

Use Social Networking to Generate Leads
Increase your Twitter presence and generate leads. Engage your target audience across social media. Create your own Cost Per Click Campaign Today!
Webpartner.com

Business On Main: Online Community
The Experts Answer Your Questions Online At Small Business Solutions!
www.BusinessOnMain.com

Self-Service Internet Marketing
Reach 90% of Internet Users. Target by Geography or Audience Type. Pay Per Click. View Detailed Reporting. Build Your Campaign Now!
BidPlaceSB.com

Online Marketing
Provides internet marketing services including pay-per-click management, search engine optimization, directory listings and website traffic tracking.
www.topspotims.com

Sign up for the What Works for Business weekly e-newsletter!
 Related Resources from Business.com Back to top 
 Recommended Solution Providers Back to top 

Certified Google Partner - Williston, VT

Certified Google Partner - Raleigh, NC

Certified Google Partner - Pittsburgh, PA


 Best Sites to Learn MoreBack to top 

Professional association for web analytic practitioners


  CommentsBack to top 

Loading Comments...


Add Your Comments


Email Guide to The Five Best Resources for Getting Help with Google Analytics to a friend
Save the Guide to The Five Best Resources for Getting Help with Google Analytics to My Work.com Favorites
Print the Guide to The Five Best Resources for Getting Help with Google Analytics
link to this page
Save to del.icio.us
digg it!


Is any content on this page inappropriate? To let us know, please click here.



© 2009 Work.com, Inc. All Rights Reserved. Work.com is a property of Business.com.
Help | About Us | Site Map | Terms of Use | Privacy Policy | Community Policy | Taskonomy | Advertise | Contact Us | Local Business Directory | Work.com Feed