Nortel is one of the largest suppliers of business phones, including its Norstar and Meridian line models. Because a business or office will have several telephone units, replacing several of those units at once can be costly. Therefore, replacing only certain parts or supplies when needed is often a better option.
Along with telephone replacement parts, there are also peripherals and accessories to get. Such parts aid office communication through your Nortel business phones, especially when you need wireless, on-the-go communication. Several supplies of Nortel phones include:
1. AC power adapters for Nortel telephone systems
2. Headsets for cordless telephone communication
3. Replacement parts and components for Nortel base telephones
Action Steps
The best contacts and resources to help you get it done
Get power supplies for Nortel telephones
Business phones have accessories like intercom systems, large call lists and fax machines, so they require more power than standard phones. They need an AC adapter, plug-in power pack for a wall jack or other power supply. You must make sure any extra power supplies are compliant with your Nortel networks telephones, or they can severely damage them.
I recommend: GFA Electronics offers AC adapters and power supplies for Nortel phones like the M9000, M5000 and M2000 series.
NRG Communication sells power supplies for numerous Nortel and Norstar phones at discounted prices.
Find headsets for Norstar and Nortel telephones
Hands-free phone conversations are a must in a multitasking world. Many who use business phones must talk while performing other tasks, meaning a handset gets in the way. Supplying headsets with your Nortel phones allows the freedom of hands-free communication while avoiding the communication issues that come from base speakerphones.
I recommend: Global Teck's Liberation wireless headsets work with Nortel business phone systems and compatible units. Models like the GN 9000 and 2100 series are wi-fi friendly and contain security systems to block eavesdropping.
Founders Telecom offers the Plantronics headset series at discount prices, which includes a quick disconnect system.
Locate replacement components for Nortel telephone equipment
Broken phone pieces like display lenses or handsets won't make your office look good. But it doesn't mean you should replace the entire phone because of a few small pieces, either. Getting replacements for individual display pieces keeps your Nortel phone system looking professional while costing less than replacing whole telephone units.
I recommend: Telephone Magic has replacement handsets, bases and display lenses for Nortel and Norstar phones along with replacement button and literature packs.
National Telecom sells handsets for many Nortel and compatible phones, like the Meridian M2000, Norstar M7000 and Nortel M5000.
Tips & Tactics
Helpful advice for making the most of this Guide
- Avoid replacing internal telephone components unless you have a technician who knows about repairing Nortel phones. It's best to replace a unit with internal issues, perhaps with refurbished Nortel phones that still work and cost less.
Related Resources from Business.com
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