Retail consultants are invaluable when your business needs specialized talent or industry knowledge not currently available on your staff. With vast resources, retail consulting agencies offer fresh perspective, experience, knowledge and skills to provide successful solutions for your retail business.
A retail sales consultant provides important skills for retail businesses seeking to plan new initiatives, develop strategic planning, refresh current programming or transition staff responsibilities. Retail industry consultants increase productivity and efficiency by addressing essential issues, recognizing internal or external obstacles and providing specialized services to improve your organization.
Before beginning your search for a retail consultant, it is important to define your retail consulting needs. Clearly identify the goal of your retail consultancy service, including project scope, services needed, time frame and budget. This information will help your organization select the best retail consultant to meet your specific needs.
When selecting retail industry consultants for your organization, research each consulting practice and evaluate the following:
1. What kind of experience do the retail consultation firms offer to increase business profitability?
2. What services do the retail marketing consultants provide to enhance my business visibility?
3. How much should your business invest in consumer consulting services?
Action Steps
The best contacts and resources to help you get it done
Hire consumer consultants that specialize in retail
Select retail industry consultants who are seasoned professionals with extensive experience in retail industry trends. Ask to see a list of past and present clients, and request references.
I recommend: The Friedman Group has more than 25 years experience in retail training and consulting for a wide range of industries.
Kassidy's specializes in salon management consulting services.
McMillan|Doolittle is a Chicago-based retail consulting firm that provides an online client list.
NPD Group has a roster of big name clients in retailing, including chain restaurants.
Choose retail consulting firms with proven skills
Review the consulting work provided by each retail sales consultant firm. Evaluate the retail consultant agency's experience, qualifications and certifications, and request successful project examples of the specific skill sets you need.
I recommend: Buxton Company provides customer analytics, including site selection, data customer modeling and targeted marketing.
Claris Solutions has expertise in store operations, distribution, fulfillment, merchandising, allocation and retail IT.
Merchandise Concepts offers customer service training, performance audits and consulting services for retail businesses.
Select a retail management consultant that meets your budget
Many retail consulting agencies operate on a retainer with a minimum time commitment. Several utilize an hourly fee structure for short-term projects. Your retail consultancy cost will depend upon the scope of your services.
I recommend: Get a quote for retail consulting services at
QMG or
Fitch. Request a quote for retail project management programs at
Retail Process Engineering, LLC.
Tips & Tactics
Helpful advice for making the most of this Guide
- It is tempting to save time by interviewing just one retail consulting firm. However, it is in your organization's best interest to contact and interview several retail consultants to discuss your potential project. Two or three choices will provide you with the best possible match in skills, services, price and rapport for both you and the retail consulting firm.
- Make sure that it is written into your contract that the retail consultation firm will not provide services to any competing business during the course of your professional relationship.
The official source of Retail Industry Consultants is
the Retail Industry Consultants page at Business.com
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