Narrow your search for organizational development firms by setting specific criteria

When researching organizational management firms, a good place to start is finding consultants in or near your city, or that specialize in your industry. Also, look for companies that belong to their professional association -- they'll likely have considerable experience, and be well-trained and possibly certified. They may also have had to meet specific eligibility requirements to be accepted into the organization.

I recommend: The Organization Development Network's website includes a searchable directory of organizational development consultants, and the Consultants Mall offers an alphabetical listing of organizational development consultants.

Before you hire an organizational development company, look at the client list

An organizational development's firm client list may tell you everything you need to know to make a decision. You can determine if they've ever worked with companies of your size or within your industry, for example, and if they're national, international or serve only a small region such as a certain city or state. And, if they've consulted for many high-profile or national companies, they may be one of the leading firms in the industry.

I recommend: Organizational development firms like Organization Development Consulting & Training and Quest Consulting & Training Corporation publish lists of current and former clients, giving you a better idea of their specialties and strengths.

Learn about organizational development services before you outsource

Even if you're hiring an organizational development consultant, understanding how organizational development works allows you to play a more active role in the process. You can more accurately explain to the consultant what your goals are and provide the necessary leadership to your staff during the transition. And, you'll be better equipped to evaluate the progress of your organizational development efforts and make changes if needed.

I recommend: The eLearning section of the Society of Human Resource Management website offers several organizational development e-courses, and the American Society for Training & Development offers training in facilitating organizational change.