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Guide to Organizational Development Consultants Key Terms

Understand what organization development consultants are offering by knowing terminology


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OD consulting comes with its own language, and if you don't know exactly what your consultant is talking about, you may not get the services you want. However, if you familiarize yourself with organizational development consultants key terms before you meet with an organizational consultant, you'll have a good idea of the questions you need to ask.

Organizational development consultants use a mix of specialized language, such as 360 degree appraisal, which is a specific type of comprehensive evaluation method, and common language with new meanings, such as commitment, which may simply mean "action" in some contexts. Work through the language barriers by getting information on organizational development consultant terms from a variety of sources:

1. Check out glossaries that contain both industry-wide terms and terms that may apply to specific OD systems or OD consulting firms.

2. Turn to company websites to understand the meaning of organizational development consultant tools and methods.

3. Read blogs to understand organizational development consulting key terms in context.


Action Steps
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Get up to speed on terminology with an organizational consultant glossary


Organizational development consulting firms all use the same basic vocabulary, so turning to an industry-specific glossary will introduce you to all the major terms, such as "deskilling," or simplifying a job and the skills needed to complete it, and "groupthink," which refers to the way a cohesive group may cling to shared views and ignore evidence that contradicts these views. Once you're comfortable with those terms, turn to glossaries that apply to specific approaches.

I recommend: Both Palgrave and San Juan College provide a comprehensive glossary that can help ensure that you and your OD consultant are speaking the same language. For a glossary that presents more specialized language, see Distinctionary.

Seek out OD consulting websites to understand tools and methods


Sometimes, just understanding the term itself isn't enough. You need to know how the organization development consultant will use a specific tool or method. For example, change management refers to the process of directing an organization's restructuring, but it can be implemented in many different ways, depending on the philosophy of the OD consulting firm's philosophy. Likewise, broad terms like "assessment" sound clear, but there are hundreds of ways assessments can be handled.

I recommend: At Toolpack Consulting, click through a list of tools and techniques to better understand the full meaning of each term. You can also get a better understanding of techniques at Integrated Organization Development.

Read blogs to understand organizational development consultants key terms in context


Blogs addressing OD consulting services are a great way to understand key terms in context, giving you more insight into the industry. In blogs, you'll come to understand that even in a term so straightforward as "coach," there are nuances -- as a coach may be hired to help correct employee problems or to motivate an already stellar employee. In addition to understanding key terms, you'll also keep up with the latest organizational consultant trends.

I recommend: Gain familiarity of the terminology that organization development consultants use at the Aspen Organization Development blog. Though the Organization Development Blog is no longer active, browse its archives to better understand many key terms and phrases of the industry.

Tips & Tactics
Helpful advice for making the most of this Guide

  • Because individual organizational development consulting companies may use language differently, you may need to clarify the way your consultant is using terms. Your OD consultant should be able to fully explain the way their company applies a specific term.
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