With all the demands of running a small business, new employee orientation often falls by the wayside, and new hires are left to sink or swim. But neglecting onboarding – the latest term for getting a new employee acclimated – prevents new hires from reaching productivity quickly and can make them feel unwelcome. That adds up to a frustrating experience for new hires and results in higher turnover. Employee orientation may be easier than you think – with a little creative planning, you can create an onboarding program that can:
The best contacts and resources to help you get it done
Create your program
Spend some time thinking about what your onboarding program should accomplish. Think about the kind of impression you want to make on your new hires, what they need to help them reach productivity as quickly as possible and what will help them feel like they're part of the team.
I recommend: Find the basics that should be included in a new employee orientation program and download an orientation packet at
HR411.com. Before creating your program, ask yourself these questions at
HumanLinks.com.
Reduce first-day jitters
Make the first day less stressful on new employees by making sure they have the basics, including directions to your location, parking information and the name of the person they should ask for when they arrive.
I recommend: Take advantage of online onboarding tools, such as
FutureTechConsulting.com and
Orientation-Passport.com, which allows new hires to access materials and forms before they arrive for their first day. Make sure you don't fall victim to the top 10 ways to turn off a new employee, available at
About.com.
Celebrate their arrival
Make new hires feel welcome. This can be as simple as taking a new employee to lunch, hanging a "Welcome" banner on their desk or giving them a company T-shirt.
I recommend: Find a list of inexpensive ways to make new hires feel welcome in the "
New Hire Orientation ToolKit."
Get them up and running fast
To get employees up to speed quickly, make sure they have the tools they need before they arrive for their first day. Have an office or cubicle set up with a computer (including necessary software programs) in place, a phone number and an email account ready to go.
I recommend: Enboard.com and
SilkRoadTech.com are easy-to-use Web-based applications that help you create an onboarding program to ensure that new hires are properly equipped.
RecruitMax.com offers software that can facilitate the onboarding process.
Choose an onboarding buddy
There's no doubt new hires are going to need a little hand-holding in the beginning. Assign one of your other employees to be the new person's mentor or buddy to help guide them through the onboarding phase.
I recommend: See
WhoBlue.com and
About.com for tips on how to assign a buddy.
Get involved
Take part in the onboarding process by touching base with new employees on a regular basis. Don't wait for new hires to seek you out with questions or problems. Be pro-active and ask them how they're doing and if there's anything they need to help them do their job better.
I recommend: Find out why not getting involved is one of the four deadliest onboarding mistakes at
ere.net.