W. Edwards Deming is one of the most innovative management theory thinkers in the last century. His career as a management guru began in Japan in the 1950s as a consultant to the Japanese industry through the Union of Japanese Scientists and Engineers. While it took a bit longer for Edwards Deming's teachings to catch on in the U.S., they live strong in both countries today.
W. Edward Deming's "The System of Profound Knowledge" is among the most widely used management innovation strategies in recent years. In order to improve the quality and efficiency of your business, you must first have knowledge of how organizations function: This management theory of Edwards Deming is a belief that hard work won’t cut it and, instead, businesses need to transform management. The Deming theory of profound knowledge consists of four main parts:
1. An appreciation for a system is crucial to Edwards Deming management theory.
2. In order to make a difference with Deming theory, you must have knowledge of variations and how to overcome them.
3. Edwards Deming teachings propose that you build knowledge from theory rather than fact.
4. To implement the management theory of W. Edwards Deming, you must understand the psychology of knowledge.
Action Steps
The best contacts and resources to help you get it done
Appreciate your system with Edwards Deming theory
According to W. Edwards Deming, a system is made up of an interdependent network, where everyone works together to accomplish a common goal. The system must benefit all involved. Additionally, you must consider the future for a system to be successful. Therefore, knowledge of how the system and its components work is necessary for effective management of that system. Managers must not keep this information to themselves either; rather, they must share how the system works and make everyone feel like an integral part of the system.
I recommend: The PDSA Cycle, adapted by W. Edwards Deming, closely coincides with the appreciation of a system in Deming’s "The System of Profound Knowledge." Dartmouth provides an explanation of the Deming Cycle in
The Clinician’s Black Bag of Quality Improvement Tools. Visit
Software Project Management to read Deming’s Seven Deadly Diseases to successful management and his list of obstacles to achieving quality.
Use the management theory of Edwards Deming to reduce variation in your management system
Every process includes variations, which Deming views as negative. His goal with the knowledge of variation is to eliminate variation as much as possible from the management system. In order to predict variations, however, the system must first be stable. You must also realize that variations aren't random, but result from specific events. Ultimately, variations means there's a flaw in the system, which anyone can identify but only management can typically correct. Achieve correction of the system, and decrease variations, by changing the process to attain statistical control.
I recommend: Discover more on W. Edwards Deming’s life and teachings at
The W. Edwards Deming Institute. Mary Walton wrote a book titled “The Deming Management Method,” which you can purchase on
Amazon.com, that explains W. Edwards Deming business theories and life in great detail (including a forward written by W Edwards Deming himself).
Apply the theory and psychology of knowledge with W. Edwards Deming teachings
W. Edwards Deming believed that information didn't equate to knowledge, but that knowledge contained rational predictions of the future (theories). For management to be successful, you must theorize about future outcomes that correspond with past observations and reflect your confidence level. Additionally, a manager must recognize the differences in the individuals on his team and cater to those differences. Deming believed that management should do away with the merit system and incentive pay and reward employees based upon performance so they will work toward and achieve larger goals.
I recommend: W. Edwards Deming Total Quality Management is also one of the most recognized management theories in the world. Visit
BNet Business Network for an article that explains how TQM creates a work environment that promotes quality. Closely tied to TQM is another Edwards Deming management theory, The 14 Points, which you can read on
12Manage.
Tips & Tactics
Helpful advice for making the most of this Guide
- The renovation and growth of your company begins with knowledge. Determine to make a change, then implement Edwards Deming management; innovation is sure to follow.
The official source of Management Theory of W. Edwards Deming is
the Management Theory of W. Edwards Deming page at Business.com