Your company is only as good as your employees. A staff that's exceptional in teamwork, customer service and selling can help take your business to the top. When you've got great workers, the last thing you want to see is a mass exodus or even a single departure. To hang on to your star employees, you need to create a positive workplace environment that encourages career growth and personal development. Retaining good employees can:
The best contacts and resources to help you get it done
Create a positive workplace
Nothing scares away productive people as much as conflict so keep the atmosphere harmonious.
I recommend: A positive workplace starts from the top. Enroll yourself and your managers in
training courses on creating a positive workplace and equip managers with the
skills necessary to encourage positive behaviors. Get additional training from employee retention consultants at
Employee Retention Headquarters.
Clarify responsibilities and expectations
For employees to thrive in their jobs, they need to understand the scope of their responsibilities and the expectations associated with their position. Ensure that employees have a clear understanding of their role by providing them with a job description and revisit that job description with them as their role changes and grows.
I recommend: Learn how to write a job description at
BusinessKnowHow.com or at
Business.gov. For a variety of sample job descriptions, check out
businessballs.com.
Provide support
If smart, hard-working employees feel that they don't have the right tools or the proper training to be successful, chances are they'll leave. Enable your employees to do their job and improve their skills with continued education and training.
I recommend: TrainingMag.com's
Business Training Library offers more than 6,000 video, DVD, CD-ROM and online training courses as well as custom e-learning solutions. The
National Center for Continuing Education provides professional seminars across the country.
Offer perks
Even though you may not be able to match a mega-corporation's stock options and pension plan, you can offer creative perks such as family time, wellness programs and flex time.
I recommend: Try some of these
perks,
uncommon benefits and
employee discounts to keep workers on board without breaking the bank.
Raise the ceiling
Make room for each employee to experience professional growth as your company expands. By creating a career development plan for each employee, you prepare them for success, and you instill a sense of loyalty.
I recommend: The
University of California-Berkeley offers an outline on how to set up individual career development plans for employees.
Reward a job well done
It takes more than just a competitive salary to retain good employees. Showing that you appreciate the work your employees do can be your most effective tool in retaining good staff members. In fact, a survey from Employee Retention Headquarters reveals that the one thing employees want more than anything is appreciation for a job well done.
I recommend: Find ways to show your appreciation at
OCTanner.com, a leading provider of employee recognition solutions.