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Guide to Interviewing Prospective Employees
Ask the right questions to make the right hire
By Jennifer Mattern
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When looking to hire new team members to help your business grow, the interview process is key to making the right decisions. With careful planning, well-crafted questions and a candidate evaluation system, you can find the best people to join your staff. By mastering the art of the interview, you can: - Differentiate between equally qualified candidates.
- Determine if someone would fit in your corporate (or not-so-corporate) culture.
- Distinguish key traits that could help or hinder your efforts.
Action Steps
The best contacts and resources to help you get it done
 Keep it legal
It's illegal to ask a prospective employee certain questions. Queries about marriage status, age, religion, disabilities, citizenship and drug or alcohol use can put your business at risk for a discrimination lawsuit. Make sure you understand what you can and can't ask legally.
I recommend: FindLaw shows you how to rephrase unlawful questions in such a way to make them lawful while soliciting the information you need. Find questions to avoid during a job interview at Entrepreneur.com.
Choose an appropriate interview format
Do an initial "screening" interview on the phone or even online to determine if your job candidate is worth bringing in for a face-to-face talk.
I recommend: Discover the advantages and disadvantages of various screening interview approaches at About.com. Log on to Workforce Management's community center forums to ask managers and human resources professionals which interview approaches and techniques have worked for them.
Ask the best interview questions
Tailor your interview questions to the specific position you're filling. Try some "behavioral" questions during the interview:"Describe a situation in which you were able to…" Behavioral interviewing is based on the belief that a person's past behavior and performance is an indicator of their future behavior and performance
I recommend: Find a list of common job interview questions as well as sample behavioral questions at Quintessential Careers. Although these lists are geared to assist job applicants rather than employers, they may spark ideas for your own questions. Check out "Interviewing for Employers" for tips on how to phrase questions for greatest results.
Evaluate interviewees
Be sure to evaluate all applicants in the same way, and have a system to compare their skills and personalities. Use a form to check skill levels, education and training and also note salary requirements.
I recommend: Download About.com's Job Candidate Evaluation Form or create your own applicant rating form using Microsoft's tutorial.
Tips & Tactics
Helpful advice for making the most of this Guide
- Schedule adequate time for each interview and try to avoid interruptions and distractions. Stay focused and listen carefully.
- Be prepared. Take a few minutes to review the candidate's résumé and any other materials before the interview.
- Treat each candidate with respect. Remember, you need them just as much as they need you.
- Even if you normally have a casual working environment, set an example by dressing and acting professionally.
The official source of Interviewing Prospective Employees is
the Interviews page at Business.com
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Technology to help organizations find, develop and manage the workforce. The software contains solutions for recruitment, onboarding, performance and compensation management, including prescreening questionnaires.
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 Best Sites to Learn More | Back to top |
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Basic techniques covering how to conduct a safe, legal interview that enables the business owner to select the best candidate.
Legal guide for small business owners covering the hiring process, including such topics as legal and illegal interview questions and job interviews and the law.
Articles covering many aspects of hiring good employees.
Covers many hiring and recruiting topics, including interviewing techniques, background checks and writing effective job descriptions.
Site contains techniques for finding good employees, conducting interviews, checking references, and selling prospective employees on your company.
Articles covering issues such as interview questions to ask the delicate hiring situations.
Provides a list of sample interview questions job-seekers can expect, especially at first, more traditional interviews.
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 Best Blogs and Forums | Back to top |
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International forum for Human Resources Professionals to discuss forms, formats and interviewing questions and techniques.
Exchange ideas about sourcing, screening, interviewing, finding passive candidates, measuring results, and more.
Blog devoted to recruiting, finding top recruits, and hiring tips and advice.
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