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Jenni Simcoe

Guide to Human Resource Outsourcing

Small businesses can save time and money by outsourcing HR tasks


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Most businesses with fewer than 50 employees don't have a designated human resources (HR) manager, let alone a full-fledged HR department. Instead, business owners often hand off HR tasks to employees who have little or no experience in the arena or simply tack them on in addition to an employee's regular job requirements.

Either way, these methods don't produce the best results. A better solution, which more and more small businesses are discovering, is outsourcing HR tasks to professional employer organizations (PEOs). PEOs can handle a single HR assignment or cover the gamut of HR duties. Outsourcing your HR needs can:

  1. Reduce labor costs
  2. Allow owners and managers to focus on core competencies
  3. Improve compliance with state and federal laws and regulations
  4. Increase productivity
  5. Eliminate employer liability
  6. Increase employee retention

Action Steps
The best contacts and resources to help you get it done

Get to know PEOs


PEOs provide a wide range of HR services, including: payroll; risk management (workers comp, safety inspections); HR management (recruiting, hiring); and employee benefits (health care, 401(k) administration).

I recommend: Discover how to select a PEO at the National Association of Professional Employer Organizations (NAPEO), which also includes a search function to find a PEO in your area. StaffMarket.com provides an overview of the various types of PEOs, the services they provide and their pricing methods. HROplus offers free assistance in helping businesses locate the best PEO for their needs.

Outsource employee benefits administration


By outsourcing benefits administration, you not only save time, but you also gain bargaining power for competitive rates in health and dental plans, flexible spending accounts, 401K plans, employee assistance plans and life insurance.

I recommend: TriNet offers all benefits administration and manages annual enrollment for companies large and small. Administaff handles adoption assistance, credit union membership and educational assistance in addition to typical employee benefits, such as health and dental plans.

Outsource recruiting and hiring


Streamline the process of hiring new employees by outsourcing the recruiting process.

I recommend: Locate headhunters, executive recruiters and staffing agencies in your area by searching the Headhunters.com directory. Find out how to choose a staffing firm at the American Staffing Association (ASA) Web site. Search the ASA database by location, type of placement and occupational category to find a staffing agency that fits your needs.

Outsource risk management


Risk management refers to the development and administration of safety programs and workers compensation programs.

I recommend: Workforce Solutions provides job site safety inspections, development of safety and workers compensation programs and assistance in OSHA record-keeping. HR By The Hour supplies HR support as you need it in areas such as sexual harassment training, legal terminations and preventing employee lawsuits.

Outsource payroll


Handing off payroll functions is one of the oldest forms of HR outsourcing and also one of the most important.

I recommend: ADP, one of the leading payroll companies, has a small business division that provides the specific services, tools and resources you need. SurePayroll offers online payroll management for small businesses and enables you or a manager to input employee hours and, within minutes, print checks or have money direct-deposited.

Tips & Tactics
Helpful advice for making the most of this Guide

  • By hiring a PEO, you aren't relinquishing control. PEOs will simply provide HR support for you and will consult with you in making decisions.
  • To decide if you can afford to outsource, make a list of all of the administrative HR tasks that you and your staff currently perform, the time they require and what isn't getting done. Then assess how much this time costs in the form of man-hours to determine what you're currently paying for HR. Also take into consideration the discounts and better rates a PEO can obtain for numerous benefits.
  • Make sure your PEO is a member of NAPEO; members are provided with up-to-date laws and regulations for HR issues.
  • If you can only afford to outsource one task, make sure it's the one that's the most time-consuming or the one where the most mistakes could be made, such as payroll and tax withholding.

The official source of Human Resource Outsourcing is
the Human Resources Management page at Business.com

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 Related Resources from Business.com Back to top 
 Recommended Solution Providers Back to top 

Complete form for free human resources outsourcing quotes from up to six vendors.

Integrated suite of HR process management tools.

Overview of services and articles on HR outsourcing.

Find and hire HR consultants and HR consulting firms.

Includes pre-assessment on effectiveness of in-house HR.

Outsourced HR services for companies with 10 or more employees; supplemented by white papers and free HR newsletter.

Standard services are supplemented by topical articles and a quarterly newsletter.

Free RFP service targeted to HR providers that match your criteria.

Locates PEO solution for your businesses.

Employee benefits plans and HR services.

Provides quality employee benefits.


 Best Sites to Learn MoreBack to top 

HR outsourcing focus area with articles; includes offer for free newsletter.

Articles on outsourcing and consulting basics.

Articles on HR concerns including several on outsourcing.

Article on how outsourcing HR can grow your business, includes supplemental sources.

National Association of Professional Employer Organizations


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