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Frances Sharpe

Guide to Hiring and Managing Your First Employees

How to build a team that will help build your business


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When your business grows past the point where you can handle everything yourself, you'll need to bring in some recruits. The people you hire can literally make or break your business so be prepared to spend some quality time on this important task. You'll know if you're ready to hire employees when:
  1. You can no longer complete all the tasks necessary to keep your business running smoothly.
  2. You're spending too much time on the job.
  3. Your sales are in danger of lagging behind if you don't expand.

Action Steps
The best contacts and resources to help you get it done

Write a job description


To write the best possible job description, include as much detail as possible. Resist the urge to say things like "miscellaneous duties as required." Conversely, don't make the job description too limiting in case you need to expand the duties involved in the position.

I recommend: Find out how to write a great job description at SBA.gov. Get an idea of what to include in your job description by checking out Monster.com's job profiles, which include common duties involved along with skills and education required for dozens of types of jobs.

Write a help wanted ad


Attract the best applicants with a help-wanted ad that explains what makes your company special and why they would want to work for you. Review other help wanted ads to see how they've been written and take particular note of the ones that attract your attention.

I recommend: Check out the key elements of a good help-wanted ad, plus some creative ways to approach your ad at RecruitersNetwork.com. Discover how to make your ad more appealing to prospects at Bankrate.com.

Place your ad


Placing employment ads can be expensive, so choose your media wisely. The classified section of the newspaper is no longer the only place for help-wanted ads. In addition, you may want to consider local radio or online job sites.

I recommend: For low-cost Internet ad placement, try Craigslist.com or Yahoo! HotJobs.

Set up interviews


Schedule interviews with candidates who seem to have the best qualifications. Make sure you allow sufficient time for each interview and prepare your questions in advance. Screening applicants first by phone can save time.

I recommend: Find a list of common job interview questions at Quintessential Careers and check out "Interviewing for Employers" for tips on how to conduct interviews.

Check references


According to recent surveys, nearly 75% of all employers fail to check references before hiring. This is not a good business practice. Check references and backgrounds as part of your hiring process.

I recommend: Learn the best ways to check references and what questions to ask at TheJobStores.com.

Tips & Tactics
Helpful advice for making the most of this Guide

  • Brush up on your communication skills before lining up the first employee interview. Make sure that you feel confident that you're conveying the details of the job, and what is expected of an employee.
  • Respect the prospective candidates. They're doing you a favor by coming out and putting themselves through the interview process.
  • Be a good listener during the interview. The more interested you seem, the more at ease the candidate will be.
  • Make a decision to hire only the best person for the job. Even in a tight labor market, you might be tempted to hire someone "just because they showed up." But have patience, and you will be rewarded.

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