Know the global transportation logistics lingo

When speaking global logistics companies, know the terms and definitions of the possible items you will be discussing.

I recommend: A carnet is your merchandise’s passport. Global logistics companies will help you secure one if your merchandise will only be in a country temporarily, as would be the case if you are taking equipment into a country to do an event, or you are renting your equipment to someone in a foreign country. Your freight broker or forwarder is the person who acts as your liaison at your ship-to country. Your global transport logistics company should be able to either arrange for this person, or handle this person completely for you. This broker/forwarder will grease the wheels to help your shipment past customs and to its final destination. Tariffs, duties, and import fees are the taxes and costs that the incoming country places on your items. This is done to make them less competitive against the market of the import company.

Hire an international logistics company that will give you personal service.

Work with a company who gives you a person on the phone line to answer your questions and help you in a time of need, not just an automated phone message.

I recommend: Check out AIT Worldwide. Their staff is fantastic and can offer you quality service.

Choose a global logistics company that is fully licensed and certified

Utilize a company like Argents Express Group that is licensed, certified, and insured.

I recommend: Argents Express Group comes to you certified as both a U.S. and an international forwarder on top of being certified as a U.S. Customs House Broker with the International Air Transport Association and certified with the U.S. Federal Maritime Commission as an Ocean Transport Intermediary and Non-Vessel operating common carrier; the U.S. Transportation Security Administration as an Indirect Air Carrier; U.S. Department of Transportation as a commercial goods broker; Hazmat transporter, and freight forwarder; and with U.S. Customs Border Protection Agency.

Look to the big dogs of global transportation logistics

FedEx and UPS are two of the biggest names in the shipping business. DHL should also be considered as an up and coming option as well.

I recommend: FedEx offers you specialized services designed for shipments weighing 150 pounds or more. UPS offers you a multitude of global air freight services. DHL offers you a company that services over 120,000 locations in 220 countries worldwide.