Your inventory is critical and your space and location are important, but don't underestimate the importance of the image and the feel you project to your customers through your store fixtures. Often when retailers rent space, they may inherit lighting, displays and even furniture. If any of this fits in with your store's image, by all means use it. But if not, it is worth the investment to buy what you need to project your brand and to give your customers a comfortable buying experience. When selecting store displays and fixtures, you will want to consider:
The best contacts and resources to help you get it done
Project the right image
Consider what you want your store to say to customers. If you are selling expensive jewelry, you will want to highlight individual pieces with a lot of space, using velvet pedestals or displays rather than paper cards. If you are selling handicrafts, you will want to buy well-chosen wooden displays and furniture rather than the glass and chrome you might choose if you are selling computers.
I recommend: To learn more about branding before you set up your store, you may want to read a study from Dartmouth College that examines
retail branding including store atmosphere.
Choose your displays
There are many, many vendors who sell store displays and equipment online, so no matter where you live, today it is easy to find good displays and equipment.
I recommend: For most of your store display needs from slatwall to showcases, check out
Store Supply Warehouse,
Grand and Benedicts and
Daniels. You may also make some surprise finds of shelving at
Ikea and
The Container Store. If you are specifically looking for jewelry displays, take a look at
Nile,
Allen Display and
Fetpak.
Lighting is critical
You can have the best displays and merchandise in the world, but if you don't light your merchandise properly, you won't reach your optimum selling potential.
I recommend: Try the retail lighting section of
elights.com or
Pegasus Associates. And remember, if you are selling fashion products, install flattering lighting.
Don't forget bags, boxes and packing materials
Keeping up with your bag and box needs doesn't have to be a chore. It pays to buy attractive bags printed with your logo, particularly if you are in a mall where customers carrying your bags from store to store provide on-the-spot advertising.
I recommend: You will find a good selection of bags and boxes at some of the sites listed in the Display section of this Guide. Also take a look at
Bags on the Net and
Uline.