Small businesses thrive on innovation and the ability to act quickly on new ideas. Sometimes the best innovations come from your very own employees. It's no surprise why. Your workers are on the front line of your business — dealing directly with customers and implementing processes and procedures.
An ideal way to foster idea-generation in the workplace is to set up an effective employee suggestion program. These simple systems can improve your bottom line and increase employee motivation if you limit them to specific areas of your business, such as:
Encourage submissions
To get the ideas flowing, give employees a way to submit their thoughts. Use a simple box in the lunchroom, an online submission system, an in-house voicemail box or a regular meeting designated to hear suggestions.
I recommend: FormSite.com can help you set up an
online suggestion form to make it easy for employees to submit ideas. Contact your local phone provider, such as
Verizon or
AT&T, to see about adding a voice mail box dedicated solely to employee suggestions.
Set up a complete suggestion system
You can do it yourself, or seek outside help.
I recommend: The
Center for Suggestion System Development offers solutions for setting up a suggestion system.
Review suggestions
Set up a committee to review suggestions, give feedback and reward employees who submit ideas that are implemented. This will motivate employees to engage in the program.
I recommend: Show your appreciation for employee suggestions with rewards from
OCTanner.com, a leading provider of employee recognition solutions.
Track progress
An idea submitted today may not work tomorrow, but may be feasible down the road. To get the most from your employee suggestion program, track ideas and revisit them.
I recommend: Idea Tracker software allows you to keep track of who submitted the idea, when, what the idea was, cost benefits and the progress of implementing the idea.
Hold a competition
When you need fresh ideas fast, consider turning your suggestion program into an idea competition.
I recommend: Outsource your competition to
Idea Crossing, a firm that will organize and manage the competition. If you prefer to manage the competition in-house, purchase the
Bright Idea Campaign Kit that provides instructional CD's, a guidebook and a phone consultation to set up the program.