Compare and research electric utility billing software

Many states are deregulating their electric industries, and changes are happening in the way utilities handle information about their customers, metering and billing systems. As a result, many utility companies play down traditional billing processes and instead make way for new concepts.

I recommend: Capterra offers a utility billing software directory. You can also search billing software that is not just limited to the utility business. 

Try before you buy an electric billing system

Download a demo version, request more information or find the training you need to see if the software you are considering will best fit your needs. Use it in true examples to see how the software would update and change your current system.

I recommend: WhiteMountainTech.com offers sample outputs for your review.  Visual Utility Billing is available from Diversified Technology and bills itself as an easy to use program for utility companies small and large. Continental Utility Systems offers a customer-friendly billing solution for utility companies. 

Calculate the cost of the electricity billing system

Pricing among electricity billing systems can vary widely. Evaluate the cost over a five-year period for a realistic idea of the investment. Some of those extra fees-including license fees, a modification fee to adapt software for your operation, installation costs, training and an annual technical support fee, as well as product updates-can really add up.

I recommend: Beware of expensive training fees and high installation costs. A good system should not require high-priced services. Loading software can be as easy as inserting a CD and clicking a few keystrokes. Check out a comprehensive buyer's checklist from Donald R. Frey and Company, Inc.