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Guide to Recovering Data from a Dead Computer

If your computer crashes, know your options for data recovery


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Data loss is an event we usually don't think will ever happen, but data recovery is something to educate yourself on, lest it negatively effect,  or even destroy, your business. People may never have an auto accident, but they usually buy insurance. The same thing goes with your computer data. You should buy “insurance” for your data recovery in accordance to your needs.

The value of the data will determine how much time and money is spent “insuring” it, to enable you to recover data from a dead computer should the need arise. Some questions to ask when you try to recover deleted data:
  1. What equipment should I use for data recovery?
  2. What techniques should I practice to recover data from a hard drive?
  3. What data recovery specialists should I call if I didn't get the equipment and/or practice the techniques?

Action Steps
The best contacts and resources to help you get it done

Get the equipment to recover deleted data


No matter what path you choose, certain investments in equipment are wise for disaster data recovery.

I recommend: The best course, especially if your data is your business - pictures, videos, documents - is to buy sufficient convenient storage. A USB (universal serial bus) external hard drive is sufficient to back up important data files. Find them for under $80 at CompUSA, Staples, or another computer equipment store. If your data is a record of your business - accounting records, Quicken files, spreadsheets - get at least a USB 2.0 flash drive from Staples, CompUSA, or even your local Wal-Mart. Download Knoppix from Knopper.net to enable you to recover data from the hard drive if the operating system is disabled.

Avoid loss by backing up data, which can assist in data recovery


For the most insurance (best data recovery), back up the hard drive frequently, even every night.

I recommend: Install the backup utility that comes with Windows XP. You can schedule backups of designated files to your external hard drive at any intervals you choose – but if you schedule it at the end of the day, you will never be missing more than a couple of hours of data input. Recovery will consist of re-installing your applications to the new hard disk and restoring your data. Make the backup at least weekly, and make sure you leave the computer on at the scheduled time! If you don't have XP or would prefer another external backup option, consider an online backup service like Xdrive or Carbonite. Carbonite is attractive because it backs up your system automatically.

For less robust disaster recovery systems, look into your options


For a little less insurance, try these suggestions.

I recommend: Backing up less often, but still at regular intervals. If you don't have some external storage but have a second hard drive, you might store a backup of your data files on the drive other than the one you regularly store them. Create a new folder on the second drive especially for them. If you have only one hard drive, you might partition your hard drive using Partition Magic from Norton or Gparted (on your Knoppix CD) to shrink the existing partition and create a new partition for backup storage. Defragment your disk first (using the Windows utility), and back up at least your data files using your CD burner before doing so. For a less intrusive but perfectly acceptable option, burn your data to CDs at regular intervals, manually selecting files using your CD burner program.

How to recover deleted data when you are unprepared


Living dangerously is absolutely free - until the disk drive dies from an electrical surge, a motherboard issue, a disk crash or a corrupted boot record. Then, it gets expensive paying for repairs the insurance would have covered.

I recommend: Let the computer and hard drive cool down for a few minutes before attempting to recover data from the hard drive. Start the computer, open the CD drive, insert the Knoppix CD, and allow the system to boot; if it is already into its normal boot process, hit the reset button to restart the system. If you can bring Knoppix up, and if you can bring up the drive where your data is located: 1. Attach the external hard drive or flash drive to a USB port on the system. 2. After responding to a prompt that pops up when the drive is recognized (likely as sda1), right click on the drive icon and click "Mount." 3. Wait a few seconds, then right-click again and change the folder access to read/write. 4. Drag and drop your data to your external hard or flash drive. 5. Right click on the icon again and "Unmount."  6. Shut down the system. If this is not successful, you must go into a mode of disaster data recovery using reliable data recovery companies, disaster recovery systems and disaster recovery experts. Weigh the extent of the damage. If it is vital that you have current data, contact trustworthy disaster recovery companies like DriveSavers and OnTrack Data Recovery. The cost will depend on the amount of damage, amount of data recovered and difficulty of the recovery.

Tips & Tactics
Helpful advice for making the most of this Guide

  • To be ready to recover files you accidentally delete, download Undelete Plus (it's free), and install it. They're not really deleted, just hidden. However, if the files are deleted and you don't have the program, don't install it. Do as little as possible on that drive except delete files (saving them off beforehand if desired). Contact your local computer technician for help.
  • Run the Windows defragmentation tool regularly to keep your computer running well, which will help in emergency data recovery services.
  • With the Knoppix CD in the CD drive at system startup, Knoppix should boot as your temporary operating system. If it does not, check your computer's user manual to see what function key to use to get at the display to change the computer's order of places to look for the boot (startup) record, or watch the screen carefully at startup; it should display which key to use.
  • If you do not have CD burning software, I recommend CDBurnerXP R, a free program. Just download the program, then double-click on the file icon to install.

The official source of Recovering Data from a Dead Computer is
the Recovering Data from a Dead Computer page at Business.com


Featured Vendors

Data Recovery Services- Leveraging Replication Technology
Examine 4 separate data protection and recovery strategies and compare their merits to protect against service interruptions & disasters.
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