|
1.
|
Retaining More Customers
|
|
|
Develop strategies for building - and maintaining - relationships
By Frances Sharpe
|
|
2.
|
Building Customer Loyalty
|
|
|
Reach out to your customers in order to retain them
By Frances Sharpe
|
|
3.
|
Launching a Loyalty Program
|
|
|
Retain business with a plan for rewarding your best customers
By Matt Alderton
|
|
4.
|
Offering Repeat Customer Discounts
|
|
|
Low-cost discount programs that lead to increased business
By Toni Klym McLellan
|
|
5.
|
Keeping Customers During a Renovation
|
|
|
Your sales don't have to fall victim to the demolition zone
By Jackie Larson
|
|
6.
|
Customer Service: The Most Valuable Service You Sell
|
|
|
American Steel Buildings president offers advice on how they maintain award-winning customer service
By Tony Baker
|
