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Frances Sharpe

Guide to CRM Software for the Real Estate Industry

If you work in real estate, CRM software solutions can streamline day-to-day tasks


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CRM software for real estate provides agents and brokers with the tools they need to run their businesses more efficiently. The most basic feature of real estate CRM software programs is simple contact management. With a detailed, up-to-date database of your customers and other contacts, you can quickly access the contact info you need. Combined with other basic features, such as appointment scheduling and listings management, CRM software for real estate can simplify daily activities.

Real estate CRM software solutions may also include more sophisticated marketing automation features to help you plan and execute mailing and email campaigns more effectively. Real estate CRM software is gaining popularity, resulting in a growing number of applications on the market. Look for programs that allow you to:

  1. Follow up with past clients using real estate CRM software.
  2. Prospect for new listings by mining your contact database in a real estate CRM software program.
  3. Distribute marketing materials more effectively with full-featured real estate CRM software solutions.
  4. Use real estate CRM software programs to track property listings.
  5. Tap into your real estate CRM software database to find buyers, sellers, investors, appraisers, attorneys and lenders.
  6. Enter detailed notes about your contacts into your CRM software for real estate system.



Action Steps
The best contacts and resources to help you get it done

Use residential real estate CRM software to manage your contacts


Residential real estate CRM software programs help you maintain an accurate database of your past and current clients, prospects and other real estate contacts. Many CRM programs also offer marketing automation and listings management so you can cross reference properties and contacts.

I recommend: Designed for those in residential real estate, CRM software solutions, such as AgentOffice from RealtyStar offer powerful contact management as well as listings management. With RESMET, you can simplify contact management, automate customer mailings and automatically generate leases. Simple Remote offers detailed listings management and lets you include notes and comments for every contact in your database.

Take advantage of commercial real estate CRM software programs


Contact management is especially important in commercial real estate. CRM software solutions that can track data on clients, lease tenants, commercial properties and transactions are ideal for commercial real estate pros.

I recommend: Real Estate Assistant is CRM software for real estate that lets commercial real estate pros keep detailed records on clients, properties, transactions and more.

Choose full-featured CRM software for real estate professionals


With real estate CRM software programs that include a full suite of features, you can use your time more efficiently. Solutions that allow you to manage contacts, track leads, search inventory, manage transactions automate marketing efforts can help you run your daily business.

I recommend: One by Boston Logic offers real estate CRM software that integrates all your daily tasks into one application.

Try mainstream CRM software for real estate needs


Even though they may not be geared specifically for real estate, CRM software solutions from major software providers may be sufficient for your needs.

I recommend: If you’re in real estate, CRM software programs, such as ACT!, Salesforce.com, Oncontact and Microsoft Dynamics may be all you need to manage your contacts.

Use web based CRM software for real estate


With web based CRM software for real estate, you avoid the hassle of installing software, and you don't need an IT department to keep it up and running. You simply pay a monthly fee, and you can access the program from any computer using an Internet browser.

I recommend: Check out CLP Suite, which is web based CRM software. For real estate pros, the program’s main draws are its ability to track contacts, leads, tasks and appointments. Web based CRM software for real estate agents and brokers is also available from RESMET.

Tips & Tactics
Helpful advice for making the most of this Guide

  • Whether you're involved in residential or commercial real estate, CRM software can streamline processes and help you turn over listings faster.
  • Many real estate CRM software programs can assist you in tracking listings throughout the entire sales process.
  • Web based CRM software for real estate professionals may be the best solution for your firm if several people in numerous locations need to access the program.

The official source of CRM Software for the Real Estate Industry is
the CRM Software for the Real Estate Industry page at Business.com


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