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Guide to Creating a Coffee Experience for Clients

How to create a great coffee experience for anyone who visits your office


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Many businesses, no matter what size, offer coffee to clients or other individuals who visit their offices. The problem is that not nearly as many companies give much thought to the process.

Sit down with your favorite coffee beverage in hand while you consider the following important reasons for creating a memorable coffee experience for clients and visitors:
  1. The complete coffee experience at your office creates a favorable impression of your business. From the coffee brands you select to the types of cups you use to serve it, clients will remember and look forward to coming back.
  2. It creates a diversion or relaxing break for your clients. If you have multiple clients waiting not so patiently, enjoying a coffee experience similar to what you'd find in a cafe is a great way for them to pass the time.
  3. Your company will experience increased productivity. Employees who have access to a high quality coffee supply are less likely to leave the office as often for coffee breaks. It's the same reason why companies like Google offer free lunch.

Action Steps
The best contacts and resources to help you get it done

Decide whether or not you want to use coffee distributors and coffee wholesalers or do it yourself


If you decide to take charge of all aspects of the coffee experience, start by purchasing the right coffee pot. Stainless steel pots are visually more appealing than glass, which is why they're a popular option.

I recommend: The Cuisinart 12-Cup Programmable Thermal Coffeemaker is a great pick. Its sleek design and stainless steel look is sure to complement any office interior. If you want to completely personalize the experience, you should check out the Black & Decker Brew 'N Go Deluxe Personal Coffeemaker.

Pick the right self-serve coffee solution for your office


Some offices have difficulty maintaining one coffee pot, much less having an entire area devoted to coffee. If grinding coffee beans and brewing coffee is too time-consuming for your office environment, hassle-free solutions might work well in your office.

I recommend: Green Mountain Coffee offers a wide variety of coffee flavors including super convenient one-cup coffee pods for busy office environments that don't have an employee to delegate to coffee preparation tasks. Make the maximum impact by going with a well-recognized coffee distributor such as Starbucks. They offer a complete solution for your office depending on your number of  employees and clients.

Opt for a hassle-free, automated coffee option


So many aspects of modern-day offices are automated, and coffee can be automated too.

I recommend: Coffee companies like Coffee at Your Place offer businesses the option to lease, rent or buy a coffee dispensing machine that is similar to the office water cooler. They also carry multiple products that can be used in their machines including hot chocolate and soup.

Find the best accessories coffee wholesalers have to offer


The little details add up to a great presentation. Forget white, Styrofoam cups. Many attractive options exist.

I recommend: Coffee suppliers like BaristaWorks.com offers a variety of paper coffee cups and accessories that would rival any coffeehouse. The Solo Bistro design is a great option too.

Tips & Tactics
Helpful advice for making the most of this Guide

  • If you choose the popular 12-cup coffee pot option over a single-serve coffee pot, make sure you pay attention to how long you keep coffee after it's done brewing. Obviously, you won't use up an entire pot as quickly as a coffeehouse, but coffee that has been sitting too long can get very bitter.
  • Don't forget companion snack items. Single-serve biscotti is a good option.
  • Forgo coffee distributors and coffee wholesalers if you have a small office. You can purchase almost everything you need for your office at a nearby supermarket.

The official source of Creating a Coffee Experience for Clients is
the Coffee page at Business.com


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