When you need to talk with workers and clients in far-flung locations -- whether for a sales meeting, crisis management or training seminar -- conference calls let everyone participate in the action. Phone conferencing can be conducted through some ordinary desk phones, but those systems usually connect no more than three people at a time.
Thankfully, video and audio conferencing services that allow you to connect with dozens, or even hundreds, of people at the same time can be purchased or rented. By using corporate conference calls, you can:
Hold business conference calls with no reservations
For audio conference calls, the cheapest solution is a reservation-less phone conferencing service. Users call a permanently established toll-free number and log in with a pass code. The call's organizer has a special pass code that allows him or her to use special features like individual mute and roll call.
I recommend: Live Office Teleconferencing,
Global Conference,
Teleconference.com and
ConferenceCall.com are just a few of the audio conferencing companies that offer this service. Find
toll-free and
flat rate conference call providers at Business.com.
Round up the troops for phone conferencing
To make an audio teleconferencing more inviting -- and catch stragglers who forget to call in -- you can use an operator-assisted service that calls participants, handles the roll call, and manages logistics.
I recommend: Most of the companies in the previous section, such as
ConferenceCall.com and
Teleconference.com, offer operated-assisted conference calling services.
Budget Conferencing and
Unlimited Conferencing are two other operator-conference call providers to consider.
Go online for corporate conference calls
VoIP, which stands for Voice over Internet Protocol, is also known as Internet telephony or broadband phone. VoIP routes voice conversations over the Internet. Its advantages include low cost and ease of use, but sometimes the audio conferencing sound quality is not up to snuff. Also, many consumer VoIP solutions do not support encryption yet, so eavesdropping on business conference calls is possible.
I recommend: VoIP services such as
Vonage,
VoIP.com, and
Lingo are currently limited to three-way calls, which makes for a for small audio conference calls. Expect more options in the future.
Add visuals to phone conferencing using the Web
Sometimes you need to do more than talk. With a Web conferencing service, you can display images, use whiteboards, and show PowerPoint presentations to participants.
I recommend: Web conference providers include
WebEx,
Genesys,
Spiderphone,
ConferencePlus, and
ReadyComm Conferencing. Find more
Web conference calling services at Business.com. To learn how to use the service, follow
these tips from BuyerZone.com.
Be a video star in your own corporate conference calls
Video conferencing used to be limited to those with deep pockets, but video cameras for computers are now affordable and widespread, making Web-plus-audio conferencing a great business tool -- even if you're not wearing pants.
I recommend: HearMe,
iVisit, and (naturally)
VideoConference.com are all all Web conference call providers that can provide a rich interactive service. See the directory of
video conference call providers at Business.com for more choices.
Make plans for business conference calls and stick to them
Sure, audio teleconferencing can be a quick, easy, and inexpensive way to gather the troops and get things done, but as in any endeavor, the more organized the agenda, the more you'll accomplish with phone conferencing.
I recommend: Use ConferenceCall.com's
pre-call checklist to make sure everyone is ready for phone conferencing. Once you're talking, use the site's
meeting agenda form and
minutes form to hit all the topics that need covering and record ideas as they arise.