Cisco modems: think about voice and data networks for very long and industry-leader Cisco first comes to mind. More likely than not, your business has at least one Cisco cable modem, Cisco digital modem, Cisco DSL modem or some other type of Cisco router, modem or switch.
Consider the business impact of using a Cisco router, modem or other Cisco networking device. Some level of your business revenue, customer support, telephone service and data networking services rests on those Cisco devices. Make sure that basket is solid before putting all your eggs in it.
1. Keep adequate spares on hand for Cisco digital modem and router systems;
2. Maintain your Cisco DSL modem and other networking equipment professionally;
3. Transition to in-house Cisco cable modem support for maximum flexibility.
Action Steps
The best contacts and resources to help you get it done
Purchase a spare Cisco router, digital modems or switch hardware for peace of mind
Cisco makes thousands of different routers, switches, modems and interface cards for their devices. Don't wait until your network is out of service to search for a spare. Identify critical spares for your Cisco cable modems and other key network components ahead of time and get them in stock.
I recommend: Sign up for free offer emails from
Focus Technology, a quality reseller of Cisco modem, router and switch equipment. If Focus doesn't have something you need in stock, they can find it and provide a free quote. Purchase a wide variety of Cisco modems and other fully tested Cisco gear from
American Communications. They offer a standard 1-year overnight replacement warranty.
Utilize a capable, Cisco certified service shop to care for your Cisco modems and network
Trust your voice and data network to service organizations specifically designated as Cisco experts. Cisco DSL modems, routers, switches and modules require professional programming and care. Support of critical network maintenance is one area where your business cannot afford to cut corners.
I recommend: Make sure any provider you choose is certified to service the type of Cisco digital modem, Cisco analog modem or other equipment requiring support. For example, in the Dallas area,
Progent sports several key Cisco networking certifications. If you can't find a provider in your area, use the Cisco Powered search engine to find a
Cisco provider near you.
Certify your own staff for the most flexible Cisco modem configuration capability
Depending on the size and complexity of your Cisco network, it might make sense to certify your in-house staff. Having an internal team of Cisco-certified professionals offers many advantages to your business, including faster resolution of faults and less expensive design change options.
I recommend: Start your employee development process by getting at least one engineer up to the Cisco Certified Network Engineer (CCNE) level. The CCNE certification kit from
Sybex offers up-to-date material, including practical labs and hands-on exercises to help pass the CCNA exam on the first try. Find a CCNE test center near you at
Pearson Vue.
Tips & Tactics
Helpful advice for making the most of this Guide
- Always use a Cisco console modem for network equipment. This allows you to access routers and other equipment via dial-up if the system goes down.
The official source of Cisco Modems is the Cisco Modems page at Business.com
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