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D. L. Patrick

Guide to Change Management Basics

Develop organizational processes and procedures using change management basics


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Change management is the process of implementing new methods and systems to meet operational goals, processing data and increasing profitability. Managing change is vital to the success of any business endeavor. The leaders in management roles have to anticipate each area of business that change influences. The change your business encounters can be technology-based, process related, operational or combination of each. The appropriate choice of change management tools offers an opportunity to build confidence and embrace the transition with an attitude to succeed.

Organizational change is a common occurrence in the business world. Many companies go through a transition period due to a merger, organizational growth or new regulatory standards imposed by governing bodies. A major organizational shift impacts every aspect of the business including staff, operations and clientele. Leaders that engage all staff in change process management are met with less resistance to organizational transformation. Consider the following:

1. Consider cross-training IT staff in the fundamentals of organizational change management.

2. Find change management software to process industry specific information.

3. Select change management programs that meet specific organizational goals.

Action Steps
The best contacts and resources to help you get it done

Research resource materials that address change management


Locate training materials to learn the fundamental principles of change management. There's change management information available to assist organizations in making a new transition. Managing change at the level of process provides a great opportunity to minimize obstacles to change.

I recommend: Tech-FAQ provides resource materials for change management issues. CIO.com has step-by-step articles and checklists related to business change management.

Utilize change management software to streamline technology-based changes


Technological changes often require IT managers to upgrade operating systems and applications. Implement IT change management strategies to manage operational shifts in how data is processed. Consider how change will effect all organizational systems in use and any potential additions to the current operation system and applications.

I recommend: Borland offers a broad range of services to address IT change management software solutions in your organization. Trace3 provides change management software solutions.

Select change management programs for your specific industry


Choose change management tools that address the particular program and procedural challenges faced in your industry. Match the type of change management information and software solutions to maximize organizational work flow procedures.

I recommend: Front Range Solutions offers an on-demand web seminar for a variety of business industries such as help desk, customer service and telecommunications. SLAM Solutions has customizable change management software solutions.

Tips & Tactics
Helpful advice for making the most of this Guide

  • If you need additional assistance with organizational change management, seek out change management consulting firms that offers a broad-range of services.
  • Change management consulting can lead a company in the midst of a major change, offer suggestions to create much needed change or suggest services to manage organizational change.
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