Taking steps to foster a high level of ethics in business practices is something every company — no matter how small — should do. At the very foundation of business ethics is the commitment to treating customers, employees, investors, vendors, distributors and anyone else involved with your organization with honesty and respect. A high level of ethics in business starts at the top with the owner's values and sense of corporate social responsibility, which are then infused into every business process, practice and procedure. Staying true to your moral compass can:
Define your values
Rely on your personal values to formulate your company's policies on workplace ethics and corporate social responsibility.
I recommend: Take a quiz from the
Center for Ethics and Business to reveal your "ethical style." Do some research with
organizations dedicated to business ethics.
Develop a workplace ethics policy
Consider how your values relate to your customers, employees, investors, vendors and others. With those values in mind, develop guidelines for your business processes and practices.
I recommend: The
Josephson Institute of Ethics is a great non-profit organization that conducts programs and workshops on business ethics. This is the organization that created the
"Character Counts!" youth education initiative. The Ethics Resource Center's
Ethics Toolkit includes a printer-friendly copy of guidelines on what to include when writing a business ethics policy along with a
list of categories you may want to address in your policy.
Get your staff thinking about business ethics
Lead by example and engage employees ethics discussions of business ethics on a regular basis to reinforce your business values.
I recommend: Scroll down on this page from the SBA Web site to find an
honesty self-assessment test you can give to your employees to spark discussion of ethics in business. Sign up to receive free and inspiring newsletters and commentary on ethics at
CharacterCounts.org.
Get training in corporate social responsibility
Strengthen your understanding of how to implement a business ethics policy and improve your leadership ability with a variety of training opportunities.
I recommend: Sign up for a Webinar on how to create an ethical culture from
Working Values or consider corporate social responsibility training from
Integrity Interactive,
EthicsCoach.com,
The Richardson Company or Business.com's list of
business ethics consultants or
workplace ethics training programs.
Offer tools to resolve business ethics dilemmas
Business owners and employees alike may face tough decisions involving workplace ethics. Arm yourself with ethical decision-making know-how.
I recommend: The
Ethics Resource Center offers a six-step guide to making ethical decisions and a
template for a pocket-sized card you can give to employees to help them make decisions with a sense of corporate social responsibility.
Promote your business ethics
Share your vision with customers, vendors and others about your commitment to ethical business values.
I recommend: Include your policy in your marketing materials or on your Web site. Online marketers can display their dedication to corporate social responsibility and ethics in business by applying for a
Reliability Seal from the
Better Business Bureau.