Even small business owners can get Fortune 500 service at hotels by tapping into the Internet, planning ahead, and building a relationship with hotel management.
The best contacts and resources to help you get it done
Start with Internet travel services
The Internet is the most efficient way to book hotels for business purposes.
I recommend: Begin with the big travel websites —
Hotels.com,
Travelocity.com,
Expedia.com,
priceline.com,
hotwire.com,
CheapTickets.com,
ORBITZ.com and
lodging.com. At
Travelaxe.com you download a program to your PC, input your destination and dates, and search multiple travel websites simultaneously.
Check the chains
Many hotels cater to business travelers and offer special rates and packages for extended stays.
I recommend: Try national chains such as
Loews,
Amerisuites.com,
Hawthorn.com and
Marriott.com/courtyard
Get a good Internet connection
Ask the hotel's concierge or manager of business relations to find out what services are available. More than likely, you'll also want Internet access. Many hotels offer public access to WiFi networks to log onto the Internet and receive e-mails on the move.
I recommend: The
Wired-FreeSpot Directory lists hotels, motels and other locations that offer free in-room high-speed Internet access via a wired ethernet cable connection. You can find WiFi-friendly hotels at
Wi-Fi Free Spot.
Find discounts through associations
If you're a frequent traveler, consider joining a business travel association whose members can get hotel discounts ranging from 10 percent to 50 percent.
I recommend: The Association of Business Travelers negotiates deals around the world.
Work with a travel agent
Travel agents are ideal if you are short on time, making multiple reservations or booking large groups. They also can access special deals not always offered to the general public. Agents charge per transaction. Rates vary, but most begin around $15.
I recommend: Choose a travel agent as you would a doctor or lawyer — get recommendations from friends or business associates. You can also find local certified agents through the
American Society of Travel Agents.
Tap international experts to find business hotels abroad
Some Internet sites focus on international business travel and have expertise in Europe and the Middle East and in such countries as Canada and Mexico.
I recommend: Begin your search at
Hotelbook.com,
Bookassist.com, and
Centralr.com.
To close a deal, consider luxury
Sometimes it pays to spend money for small business owners who want to seal the deal or reward their employees.
I recommend: Visit
www.fivestaralliance.com and type "business hotels" in its search box for a list of luxury business hotels worldwide.