Former New York Mayor Ed Koch used to endear himself to (or annoy) voters by constantly asking people on the street, "How am I doing?" Silly stunt? Perhaps, but checking your numbers against your industry peers is no exercise in silliness. It can point out big gaps in efficiency and suggest changes you should make but can't see for the fog of day-to-day managing.
Likewise, starting a new business without first seeing how the sector works financially is like jumping off a cliff in the hope that a pile a mattresses awaits you below. Here are some ways to get a grip on the real numbers:
Just getting going with your own shop? Keep costs low
Several Web sites offer instant analysis for free. Plug in some basic numbers and get a quick rip on what you should be doing in the months ahead.
I recommend: A couple of simple-to-use but useful sites with this angle including
BizStats and
Benchmark Report.
Call in your chips with a trade association membership
Industry associations often give members free benchmarking data for their particular industry slice.
I recommend: If not already a member, find the appropriate association at
Weddles or at
Wikipedia or simply enter your industry name (and perhaps city or state) and the phrase "industry association" into your favorite search engine, such as
Google, like this search for
construction groups in Connecticut.
Understanding what you see
Many small business owners are intimately familiar with the numbers they face in running their company, but it helps a lot to have a sense of the cycles over decades. Call in a guru to sort out the snapshot.
I recommend: Score, a small business volunteer advisory group made up of retired executives, can give you insight beyond the numbers.
Get your financial expert involved
It might not be immediately clear what your numbers tell you about your own business, much less what other companies are up against. Your accountant should walk you through your benchmarking results.
I recommend: If he or she has trouble explaining it all — and number crunchers might — consider getting it through
ProfitCents, a Web-based application that breaks financial analysis down into a simple charts and straightforward action steps. It's designed for accountants to make presentations to their clients.
Step it up with professional benchmarking services
If you business is already large or part of a complex industry with lots of geographic and supplier variables, consider hiring a consultant for one-off review. What you learn could pay for the service many times over — or convince you to sell and move on.
I recommend: Plenty of sites offer detailed benchmarking as software or on a subscription basis, including
BizMiner,
IntegraInfo,
Privateco,
BizBench or
MPI.